About the book
Lost Knowledge: Confronting the threat of an aging workforce
Lost Knowledge: Confronting the Threat of an Aging Workforce shows how losing knowledge in a technology-intensive era seriously threatens organizational performance. Find out how organizations like NASA, Siemens, BP, the Tennessee Valley Authority, Sandia National Laboratories, Shell Chemical, and the World Bank are tackling the challenges of knowledge retention.
Dr. David DeLong, a research fellow at MIT's AgeLab, has created the first comprehensive framework to help leaders retain critical organizational knowledge despite an aging workforce and increased turnover among Gen-Xers and Gen-Ys. In today's organizations, applying knowledge of complex technical systems, scientific advances, and integrated work processes is the key to improved performance. But Lost Knowledge: Confronting the Threat of an Aging Workforce spells out the serious costs of attrition when this human capital starts to rapidly disappear.
Loaded with anecdotes and case studies, this book delivers a detailed action plan for those who need to think strategically about the threats and opportunities posed by changing workforce demographics. Lost Knowledge will also help managers identify the best tactical responses to these threats. And thoughtful professionals concerned about their legacy will get great ideas about how to pass on invaluable experiential knowledge to their successors