What Others Are Saying
“Lost Knowledge is an engaging and thought-provoking book. It’s full of
rich and compelling stories. …DeLong is right on target insisting that managers need
to recognize the interdependency of retirements, retention of mid-career employees, and
recruiting. Put this book on your ‘must read’ list.”
Dorothy Leonard, William J.
Abernathy Professor of Business Administration, emerita, Harvard Business School
coauthor of Deep Smarts: How to Cultivate and Transfer Essential Business Wisdom
Abernathy Professor of Business Administration, emerita, Harvard Business School
coauthor of Deep Smarts: How to Cultivate and Transfer Essential Business Wisdom
“We have been warned for years that as our workforce ages, the risk of losing intellectual capital within an organization climbs ever higher. And it’s time, now, to take the problem seriously. Never before has that point been so effectively articulated as in David DeLong’s Lost Knowledge. DeLong has written what will be viewed as the seminal work on the topic. He presents solid solutions to the knowledge retention problem that suit every organization, public or private, in the knowledge economy. …Lost Knowledge deserves a ‘must read’ rating.”
Hugh McKellar, editor, KM World Magazine
“Losing valuable employees with hard-to-replace knowledge and skills has always been a problem. But the unprecedented retirement of millions of veteran workers is presenting major new challenges for many organizations. I highly recommend Lost Knowledge to both leaders and those planning for retirement who want to help ensure the continued success of their organizations.”
Horace B. Deets, former executive director of AARP
“DeLong’s book not only creates a sense of urgency about developing new leaders as veteran baby boomer executives rapidly approach retirement. It also offers a step-by-step approach for implementing an effective knowledge retention strategy. Senior executives, human resource professionals, and others responsible for the future leadership of their organization would be wise to read this book.”
William H. Hodgetts
vice president, corporate leadership development, Fidelity Investments
vice president, corporate leadership development, Fidelity Investments
“With the huge wave of baby boomer retirements already beginning, you should start acting now to transfer that knowledge to others in your company. I urge you to take advantage of the strategies in Dave DeLong's book, or your company may find itself in the middle of a "lost knowledge" crisis with few viable options.”
Scott Shaffar
director of knowledge management, Northrop Grumman Corporation
director of knowledge management, Northrop Grumman Corporation